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FAQ

Does MSM cure any eye disease?

Answer: no, it does not cure.

 

Can MSM drops be used after cataract surgery?

Answer: Yes, wait 3 days and begin use by following directions on the bottle.

 

Can MSM drops be used if you are taking glaucoma eye drops?

Answer: Yes, wait 15 minutes after applying glaucoma medication before using MSM drops, then follow directions on the bottle.

 

What should I do if my eyes burn when using the MSM eye drops?

Answer: Dr. Berne recommends starting out by doing the eye bath and eye massage application technique. If you are getting any symptoms, discontinue use, contact us immediately, and go see an eye doctor.

 

Can I use MSM eye drops if I am allergic to sulfa drugs?

Answer: MSM is a sulfur- based, not sulfa- based. They are not the same. Here is a link about the differences: https://www.linkedin.com/pulse/you-allergic-sulfur-allergies-sulfites-sulfates-julie-doherty/

 

There is a big difference between sulfa drugs and sulfur.  Sulfur is the third leading trace mineral that is actually in your body. It helps with many functions including detoxification and collagen support.

 

What happens during a telemedicine appointment?

Answer: Dr. Berne goes over your history and records, listens to what your goals are, and then makes as many suggestions as seem appropriate to get you started toward your goals. These can include changing your Rx, eye and movement exercises, light, sound and color therapy, dietary and supplement suggestions and more. It is a long-term process that takes time, patience, self-awareness and persistence.

 

Will Dr. Berne discuss MSM during a telemedicine appointment?

Answer: He can, but does not feel that these are a “magic bullet,” rather, a wonderful support for wellness and vision when part of a complete protocol.

 

How can I learn more about MSM?

Answer: Here’s some research (we give them the research list provided by Dr. Berne) Link: https://shop.drsamberne.com/collections/msm-drops

 

How can I communicate with Dr. Berne’s clinic?

Answer: Call 505-469-4949 or email appointments@drsamberne.com. Communications with the clinic are answered on Monday, Wednesday and Friday.

 

Where is Dr. Berne located?

Answer: In New Mexico

 

Does Dr. Berne sell 15% MSM?

Answer: Yes! You can find them on our webstore.

 

Can Dr. Berne make up Blue blocker glasses with a prescription?

Answer: Yes! When you choose a frame, there is a dropdown menu under Prescription Type, so choose Prescription. Once you order the frame, e-mail the prescription to: hello@drsamberne.com and we will process your order. Your prescription needs to be within one year of date of purchase. We only fill single vision prescriptions, unfortunately no bifocals.

Answer: Yes. Please call 505 469 4949, or e-mail us at: appointments@drsamberne.com with your request. You will need to send an updated prescription (it has to be within 1 year of your latest eye exam), and provide PD reading. We only make up single vision glasses, no progressive bifocals or regular bifocals. The additional cost is $33. It will take up to 2 weeks to receive your new glasses.

 

What is the return policy on the blue blocking glasses?

Answer: The return policy is stated on the webstore. 30 -day money back guarantee if they are returned within 30 days of the purchase price, in brand new condition. Contact customer service to set up return.

Email: Hello@drsamberne.com or Toll free at: 1-877-239-3777

 

What is the customer service number for products?

Answer: Contact Alexis; Hello@drsamberne.com or Toll free at: 1-877-239-3777

 

Can I return Eye Vitamins and MSM eye drops once I receive them

Answer: Unfortunately, there are no returns on these products. All sales are final!

 

Where can I send questions to Dr. Berne?

Answer: Dr. Berne will answer you directly or he will answer your question through his weekly eyeClarity Podcast? Link to podcast: https://www.drsamberne.com/category/podcast-2/

Send questions to: hello@drsamberne.com

 

How do I sign up for his newsletter?

Answer: Here is the link to sign up: https://www.drsamberne.com/subscribe/

 

The form will not accept my address at checkout. It is asking me to put an apartment number and I don’t have one.

Answer: If you are using a P.O. Box, put the P.O. Box address in both address lines. If you do not have an apartment number, and you are using a house address, put n/a in the second address line. 

 

Can MSM drops be used while wearing contact lenses?

Answer: Yes, but only at the lower dose of 5%.